General

• Introduction to Lily

  Lily app is an easy-to-set-up Loyalty Points and Rewards Program application developed to be easily applicable on different e-commerce platforms and easy to integrate into different regions at the same time covering its project objectives. Project objectives Simple installation and easy-to-set-up free loyalty program app for e-commerce businesses that help get the most out of every interaction with customers; Integrated metrics are here to help collect the most comprehensive statistics inSome readers

• Settings

  The following article describes what you can adjust in the ‘Settings’ section. Here you can find two options, General and Rewards. General settings consist of two sections which are Email settings и Import customers Email settings: Sender name - the name which is visible to customers receiving your email. Sender email - you will need to enter an email and then verify it. There’s also an option to edit the email address, but it’s required to be verified in case you decide to chanSome readers

Earning points and Rewards

• Redeem rewards

  Customers can redeem their points for discounts. There are three types: Amount discount Percentage discount Free shipping Amount discount has 2 types, fixed amount discount and increments of points. A fixed amount discount gives a certain amount of money off the order. When selecting Increments of points, the price in points is set for each dollar discount (i.e.Some readers

• Earn points

  The Earn Points section allows your customers to get points for the activities made on your store. There are 7 actions in total. Online store actions: Create account Place order Social actions: Follow on Instagram Facebook like Share on Facebook Twitter follow Share on Twitter Create account This action is available to all unregistered guests on your shop and issues a reward in points. After the action is fulfilled, a customer gets a notification letter about theFew readers

• How customers can earn, redeem and use rewards

  In this article, you will learn more about how customers can earn, redeem and use rewards on your store. First of all, customers should be logged in to the store to participate in the Loyalty&Rewards program. Once logged in, click on the Rewards tab: Then, you will see the next information: (https://storage.crisp.chat/users/helpdesk/website/6516392b04549000/screenshoteasFew readers

• Order rewarding settings

  Order rewarding settings refer to the ‘Place order’ rule as it is possible to define according to which order statuses customers will receive points, at which condition the points are subtracted from the orders, and exclude issuance of points from taxes, shipping costs, and discounts used. Order settings have the next options: Rewarding customers in accordance with order statuses means that the points for the ‘Place order’ rule will be given to the order when one of these options is chosen:Few readers

• Creating Earning points actions to reward for various activities

  Turn your visitors into active buyers by offering them points for completing certain actions on your site. You can choose which exact actions to enable. The active ones are listed in the Rewards Points program Earn points. The rest of the actions can be added by clicking on 'Add ways to earn'. Let's see how you can set it up with the example of 'Place order' action. (htFew readers

Email settings and Import

• Customer emails

  In this article, we will explore the emails available in Lily. A list of all emails that are received by shop customers for certain actions can be found in the admin - Emails section Emails are divided into two categories: Points, Referral Program: Earning points - Sent to users who have performed one of the actions and earned points. Redeem a reward - Sent to the usersFew readers

• How to import points?

  Here in the Lily app, you can import points of customers if you have used any other Loyalty app. With the import option, you may also add points to your customers as a gift if you plan any campaign. There is also an option to reset the points of customers. To proceed, go to Settings General Import customers: Select the Import type, and upload a CSV file, please make sure itFew readers

Performance and Branding

• Branding

  In this article, we will learn more about the ‘Branding’ section. The following module is made to design and adapt the Rewards widget and here you can set the color, font, text, banner, and button position. It contains 3 sections which are Colors, Widget Screen, and Widget Button. Colors HEADER - here you can adjust the background and text color of the widget header.Few readers

• Performance

  The Performance module provides information on the interaction of customers on the store. It has two sections: Points program and Referral program. Points Program The ‘Generated revenue’ displays the total sales generated from your Points program, which presents information about the total profit in the shop's currency. It counts only the amount of those orders, thFew readers